★ Getting Started with Guilford Volunteers! ★


Users/Volunteers


➤ Log In or Sign Up

  • Click Login or Sign Up to create an account.

    • Are you an organization? Scroll down for the agency manager guide ⬇

  • Complete your profile by adding contact information and selecting your passions and interests.

➤ Explore Volunteer Opportunities

  • Navigate to the Needs section on the sidebar.

  • Apply filters to narrow down opportunities by date, location, or interest.

  • Use the Search By field to find opportunities by keyword.

    Tip: You can customize your viewing by grid, list, calendar, or map.

➤ Sign Up for Needs/Opportunities

  • Click on an opportunity to view details.

  • Select Respond to sign up.

    • For team sign-ups, click Respond as Team and follow the prompts to register your group.

  • For questions about the opportunity or more details, reach out to the agency contact listed. 

➤ Track Your Volunteer Hours

  • Click on your profile picture and navigate to Track Hours in the menu options to log your volunteer time.

  • Fill in the details, including date and hours volunteered.

➤ Manage Your Profile

  • Access your profile to update personal information and communication preferences.

  • Click on your profile picture and navigate to Need Responses to view your volunteer history and upcoming commitments.


For a visual walkthrough, you can watch the Volunteer Dashboard Overview Video


Organizations / Agency Managers


➤ Register or Log In

  • Register your organization – Add your mission, contact info, logo, photos and more to personalize your profile. 

    • If you do not have a user account, you can create one simultaneously during the registration process. 

  • If already registered, log in with your user account and click My Agency in the top bar to access your dashboard.

➤ Manage Your Agency Profile

  • Go to My Agency → Edit to make updates and add information to your profile.

  • Contact your site manager to add new agency managers to help manage your agency profile.

➤ Post & Manage Volunteer Needs

  • Navigate to Needs 

  • Create opportunities with clear titles, descriptions, dates, and requirements.

  • Edit, pause, or close needs as they are filled.

➤ Manage Events

  • Use the Events tab to create and track events.

  • Enable RSVPs to track attendees.

➤ Track Responses & Hours

  • View volunteer sign-ups in Responses / Schedule.

  • Review and approve volunteer hours as needed.

  • Check Stats for engagement and activity.


Find all the Agency Manager Resources here